You can have your bank and payment cards blocked around the clock by calling the following numbers:
From within Germany: 116 116
From abroad: +49 116 116 or +49 30 40 50 40 50
You will need the following information to have your cards blocked:
girocard and bank cards: account number and ideally the bank sort code (Berenberg: 201 200 00)
credit cards: Name of the bank or alternatively the bank code (Berenberg: 201 200 00)
Online credit card services
Berenberg Online-Banking
- You can find your monthly credit card statements in your Berenberg Online Banking (Wealth Management Portal or Corporate Portal)
- Please reach out to your contact person in case you do not have access yet
Secure payment online with Mastercard® Identity Check™ ("3D Secure")
- To use 3D Secure, please register online for the mTAN by SMS procedure or approve transactions directly in the TransactVerify App